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IT Support Engineer

Title IT Support Engineer
Categories IT
Salary CI$30-48k DOE
Location George Town, Cayman Islands
Job Information

Job Description
The post-holders primary responsibilities are IT customer service, troubleshooting, onsite support and other related technical tasks. The post holder will offer services to users in the areas of computer hardware, computer software and data communication support.

Time management is an essential skill for this role as the post-holder will have to manage multiple issues at once and document all troubleshooting steps in a ticketing system. The post-holder will be office- based with frequent client site visits and will have the full resource of the company technical team.

Requirements
• Must have at least 2-3 years working experience in Windows platforms, as well as designing, implementing and troubleshooting LANs & WANs.
• Must have working experience with Microsoft Platforms, Fortinet Firewalls and Ruckus Wireless.
• Knowledge of Solar Winds/N-Able software packages preferred
As well as have pleasant manner, courteous and able to work on own initiative.

If this role is of interest, please email Aengus@baraud.com

Job Type permanent
Apply to Email Aengus@baraud.com